Frequently Asked QuestionsIf you have any additional questions, feel free to reach out—we're always happy to help!

General

  • Gua Sha is an ancient Chinese healing method using a warm smooth edged tool to help with different skin concerns. I’ll be doing sculpting of the skin, lifting, reducing fine lines and wrinkles, clearing acne by doing lymphatic drainage, muscle tension release for clients who are chronically stressed, experience TMJ etc. depuffing of the skin and Accupressure.

  • Less than 48 hours notice of appointment cancellation will result in a 50 percent charge of the reserved service amount. No calls no shows will be charged 100 percent of the reserved service amount. Extreme last minute cancellations within 12 hours of the appointment will result in 100 percent of the service. Arriving late may affect the length of your service or eliminate part of your service, but will still be charged the entire amount of the reserved service. If you are late over 10 minutes and I am still able to take you, it will result in a $5 late fee. Keep in mind some of my appointments are as short as 15 minutes! This cancellation policy allows me the time to perform my services with the time and care you deserve, and also allowing clients on my waiting list to have the opportunity for appointments. Thank you for your understanding!

  • There is street parking and a parking lot in the back of the building.

  • I’m sorry but at this time, I do not allow clients to bring a guest or child to their appointment. Given the small space and the intricacies of my services, I try to minimize any possible distractions by maintaining a one-on-one client experience.


Code of Conduct

  • Beauty by Jordan is proud to be a local leader in the beauty industry and we invite all to participate in our growing community in a kind and respectable way. Whether you are a client, customer, or follower, our goal is to help you feel welcome in all of our spaces, both in person and virtually.


Products

  • Feel free to visit our shopping page Shop — Beauty by Jordan (beautyby-jordan.com). You'll find detailed descriptions of each item, and if you have any questions, you can contact Jordan.

  • Yes

  • We offer products for every skin type and concern. It is always best to book a virtual skincare consult to see which would be best for you and your individual needs.

  • At this time we do not accept returns or refunds. Please reach out if you have any questions.

  • Yes, but keep in mind that everyone’s skin is different and it might take some time to figure out exactly what your skin reacts best to.


Payment

  • Yes! You can purchase a Beauty by Jordan gift card here. All gift cards are sent digitally and can be used to purchase services or my products.

  • To redeem a gift card online, you must access your unique code when purchasing. If you are in person, you can either print out your gift card or show it to us on your phone or device.

  • Visa and MasterCard, American Express, Discover, Debit Card, Cash.

    You receive a 5% discount when paying for services in cash.